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Available to UK customers as well as those in selected other countries, it’s also made good strides in terms of a decent welcome offer, adequate payment options and responsible gambling features. Though there’s still progress to be made in a couple of other areas, we’ve certainly liked what we’ve seen so far.
Founded in 2022, ZetBet is owned by Marketplay Ltd and located in Sliema, Malta.
It offers casino, live casino and sports betting products to numerous markets, including the UK, where it’s licensed by the UK Gambling Commission.
It holds all the necessary security certificates that ensure the site is audited when necessary, its software is checked at regular intervals and that it is adequately protected from cyberattacks.
ZetBet customer reviews show that the site is recognised as safe, fair, transparent, and ethical when it comes to things such as paying out winning bets and adequately dealing with customer queries and concerns.
There’s an unusually high number of currencies you can use to deposit into your ZetBet account: nine. That includes obvious ones like Euros, British Pounds and US Dollars and far less obvious ones like New Zealand Dollars and Chilean Pesos.
You also have a good choice of seven different payment options to deposit with when based in the UK: Visa/Mastercard debit cards, PayPal, Instant Banking, Trustly, Much Better and Paysafecard; all allow for instant deposits.
Of those seven, only Instant Banking and paysafecard aren’t also available as ZetBet withdrawal options. PayPal and MuchBetter withdrawals tend to be the quickest, taking up to two days, while Trustly and Visa/Mastercard withdrawals are likely to take four or five days.
One area where ZetBet ratings are high is in terms of providing excellent guides to all the different payment options, including a short summary of the payment option, how to use it and the minimum and maximum amounts you can deposit and withdraw when using it in clear, easy-to-digest bullet points. Our Sportsbook reviews show that many betting sites don’t give you much guidance when it comes to this, so this is an area of our ZetBet sportsbook review where they have excelled.
Next up in our ZetBet bookie review we’ll consider two somewhat overlooked but ever-important aspects of playing at new sports betting sites: the quality of their Customer Service Department and your overall user experience.
Opening your account requires providing a few basic personal details and choosing a username and password that you’ll require each time you’re doing your ZetBet login. It’s a quick and straightforward process, and you can set deposit limits and reality checks straight away, though you can also implement them the next time you do your ZetBet log in.
Our ZetBet app review shows that they don’t currently have a stand-alone mobile app, but that’s not something to worry about, as using the browser on your mobile does the job more than adequately, whether on an iOS or Android device.
If the excellent FAQs section won’t solve your query, customer service will almost certainly do. They’re available 7 days a week between 08:00 and 00:00 via Live Chat and email. Reading ZetBet reviews by customers who had contact with their CS team confirms what we experienced ourselves: that they’re polite, knowledgeable and efficient when it comes to solving customer queries.
As is the case with all online betting sites worth their salt, there’s a ZetBet sign-up offer up for grabs at the time of writing this review. When placing a qualifying bet of just £10 at odds of 2.0 or greater, you’ll be able to claim a £10 bet token. As per the ZetBet betting rules, it must be used in one go, placed on singles or straight accas and has the big positive of not having any wagering requirements on winnings derived from the ZetBet bonus.
Other than this one, ZetBet offers right now are a little thin on the ground, with the only one of note currently being that you can get up to 77% more in payouts when adding extra selections to your acca. The more selections in your acca, the greater the ZetBet bonus if it goes on to win.
Playing at ZetBet online isn’t just about placing sports bets and hoping for the best. The sportsbook also offers some attractive sports betting features punters enjoy.
Cash Out betting allows you to secure guaranteed wins before the event is over or reduce your loses when a particular bet isn’t going your way.
In-play scores and stats to help you with your live betting. Bettors can find all live betting events in one place by clicking on the In-Play button.
Great flexibility when it comes to placing cross-sport accas with the added benefit of bigger payouts for each extra selection, should your bet win.
As is the case with most betting sites, football reigns supreme at ZetBet. If there’s a particular league from a particular country that you want to bet on, the odds are that you’ll find it right here, whether it’s top division or lower-league stuff.
Football aside, there are close to 50 other sports to bet on with the likes of tennis, cricket, golf and basketball being the ones that see the most action, all also boasting an impressive in play betting offering.
As an aside, those 50+ sports include all the different eSports games, which are treated as separate sports. So, if you enjoy betting on the outcomes of Arena of Valor, Counter-Strike, League of Legends, and Call of Duty, you’ve come to the right place.
ZetBet takes responsible gambling seriously, with the section on their website dedicated to it including content about protecting minors, using blocking tools to prevent access to gambling sites, a questionnaire designed to find out if you might have a gambling problem and providing links to charities such as GAM STOP and Gamblers Anonymous.
The section also includes valuable information on using their responsible gambling tools, available to all customers free of charge. They will allow you to set deposit limits, activate a Time Out period of between 24 hours and 6 weeks, put in place a Reality Check that reminds you how long you’ve been playing for and even self-exclude entirely, for a period of 6 months, 1 year, 2 years or 5 years.
It’s early days yet for ZetBet, which has only been around for just over a year.
But they’ve already made good progress including offering plenty of different sports to bet on, giving you a competitive welcome offer, having a good live betting product and designing a site where everything is easy to find. eSports fans, in particular, are likely to be impressed with their offering of so many games to bet on and different betting markets within those games.
There is however still work to be done with the next items on the agenda being to offer a Bet Builder product, a live streaming service and possibly a mobile app, though at present the browser version does a more than adequate job when accessing the site on mobile.